LV St. Gallen

LV St. Gallen has been representing its members, the agricultural cooperatives of the St. Gallen Canton and neighboring areas, interests for over 100 years. Their main fields of business include agricultural production means, agricultural engineering, vegetables, fruit and fuels.

In 2018, LV St. Gallen was looking for a new, strong partner to digitize its accounting and procurement processes. io-market AG was delighted about the new partnership and successful implementation of processes.

• It was important for LV St. Gallen to have an individual provider and secure contact partner for all interfaces.
• At io-market we manage the interfaces to all customers and suppliers: Both in B2B and B2C.
• End customers can also send LV St. Gallen invoices digitally directly into the online PO box of the bank.
• io-market has taken on the connection of over 300 suppliers to the in-house gate2b portal or via interconnects to existing providers.
• The creditor workflow tool simplifies the invoice release process. Incoming invoices can be managed and released transparently by LV St. Gallen.

Digitization means revolution. And revolution requires foresight, strength, commitment and creativity. With io-market, we found a partner with whom we can master the world of tomorrow. As we believe that digitization will never go out of fashion. Alexander Moser | Head of A-IT

Schoch Vögtli AG

Schoch Vögtli AG is an efficient mail-order company for school and office equipment. Its customers include both large industrial and service providers as well as schools and public institutions across Switzerland.

Under the Schoch Vögtli motto ‘Make it simple’, we at io-market made invoicing and order processing really simple for the company.

• So digital invoicing significantly reduces manual work and lowers the number of errors in invoice processing.
• Schoch Vögtli buyers can now place their orders via digital interfaces.
• Conversion is done, among other things, in cooperation with existing providers of the buyers. io-market is currently working for Schoch Vögtli with seven such interconnect partners.
• Thanks to io-market’s cooperation with many providers there were no conversions required by Schoch Vögtli from its customers.
• The individual Schoch Vögtli customers use different interfaces, meaning that io-market manages around 100 interfaces for the 20 or so customers.
• For some customers with several branch offices there were even several interfaces as the individual branch offices had different interface requirements due to system conditions.

We are pleased with the pleasant, knowledgeable and personal partnership with io-market AG, with the aim of significantly simplifying accelerating the process for us. Regula Graf | Head of Service Center

US-Cooperation

Our io-market Team was able to acquire a large American automotive and technology company in 2016. The international conglomerate with over 100 years of company history operates across the globe and shows a revenue above 35 billion US-Dollars. In a very short time, we developed an onboarding portal for the numerous clients of the Company, in order to speed up the implementation of digital invoices.

The EDI-Network from io-market meets all the requirements of the company in order to digitize business processes across all of Europe. We have not only implemented the solutions but executed the whole project management integrating the suppliers and migrating the suppliers from possible existing providers.

• Every year several hundred thousands of invoices are processed. Previously manually – now completely electronically.
• The company deals with over 7’000 suppliers in Europe, that soon have to send their invoices electronically.
• We organized the onboarding in seven different languages, including, among others, Spanish, Portuguese, Dutch, and Danish.
• Each supplier was individually advised for the best individual solution according to their size and needs. Solutions may include for example an EDI-Network or PDF2XML.
• Customers with large amounts of data (or invoices) will profit from a direct gateway using structured data (XML).
• io-market convinced the company through a fast and dedicated turn-around of the whole project.

* Due to contractual reasons we’re not allowed to disclose the exact name of the company.

Hoval AG

The brand Hoval is an international leading company in the heating and indoor climate solutions business. More than 70 years of experience and a family-like team spirit ensures that Hoval shines with extraordinary achievements and technically superior solutions. This leadership role obliges Hoval to act carefully with respect to the environment and climate.  The company achieves this with an intelligent combination of different heating technologies with individual indoor climate solutions. In addition to that, Hoval maintains and prides itself with a high standard in individual expert advice and a dedicated after-sales service.

Hoval employs roughly 1900 employees worldwide in 17 subsidiaries and as thus understands itself not as a multi-corporate enterprise but a large, global-minded and operating family.

We from io-market support Hoval to optimize the business processes along the supply chain and offer individual and modular solutions. Hoval processes more than 600 transactions through io-market every month.

• Hoval cooperates with io-market since 2016 in order to optimize their e-invoicing.
• Global Footprint: Already three branches of Hoval make use of the widespread io-market network, in Slovakia, Germany, and Liechtenstein.
• The digitalization of invoices greatly reduces administrative expenses and shortens the pass-through time.
• Many manual labor steps, like printing and stamping, consume a lot of time and disappear when switching to e-invoices.
• The electronic invoice processing reduces manual errors and increases transparency.
• The distribution of e-invoices varies according to the receiver, either a signed PDF-Document or through our EDI-Network.

Hoval.com | Responsibility for Energy and Environment

With io-market we have a reliable and flexible business partner to digitize our invoice processing. We appreciate the speedy and solution oriented way of working and enjoy a very comfortable cooperation. Markus Forster | SAP Modulbetreuer

Inficon AG

Inficon, an international company in the semi-conductor industry, recognized very early on that the seamless functioning of the procurement chain is an important factor for success. We at io-market have been providing efficient solutions for the ordering process since the start of the 2000s.

The challenge was to be able ensure a seamless process with each of the very different suppliers. In us, Inficon found a partner which enabled them to optimize the use of the potential in the procurement process. We were able to significantly improve the performance of the supply chain through the setup of a Vendor Management Inventory system as part of numerous subsequent orders.

• The Vendor Management Inventory system enables suppliers to plan the order independently and in the long-term using prognoses.
• Individual supplier and company catalogues simplify and accelerate the order process at Inficon, for example, conditions are always stipulated as they are from the supplier and the orders are carried out within seconds.
• Employees now place orders with the suppliers determined in the system according to the individually agreed conditions.
• Orders are released directly in our system. The released orders are then automatically transferred into the SAP system at Inficon.
• The incoming invoices are digitally signed by us as unaltered and directly entered into the SAP system via an interface.
• Thanks to our solutions, Inficon was able to reduce the costs of the ordering process by between 50 and 70 per cent.
• We created an individual web interface for Inficon for the fast and simple processing of customs documents.

io-market is a reliable and innovative partner with whom we were able to sustainably increase efficiency in the procurement process. Reto Lampert | Head of Supply Chain Management

Hotelplan Suisse MTCH AG

Hotelplan Suisse is the biggest travel business in Switzerland and employs around 900 employees. They have a network consisting of 103 branches across the country (Hotelplan and Travelhouse branches as well as Globus Reisen Lounges). Hotelplan Suisse is the Swiss subsidiary of the international operating Hotelplan-Group, that again is fully owned by Migros-Genossenschafts-Bund. The company operates the Swiss market with five travel brands: Globus Reisen, Travelhouse, Tourisme Pour Tous, Hotelplan, Migros Ferien.

io-market set up a dedicated webshop and has taken over the administrative functions, to keep the webshop running smoothly. One of the biggest challenges io-market tackled was, to integrate and connect all interfaces.

• Due to the amount and variety of interfaces, a standard webshop was beyond debate. Hotelplan Suisse needed a dedicated and individual webshop.
• A conventional webshop would also struggle to include the up to 7 million articles from Hotelplan, therefore we develop a professional solution.
• The company utilizes a voucher system. The webshops need to accept all different types of voucher reliably as well as combine them with additional credit card payments. Our solution from io-market does exactly this.    
• The webshop is seamlessly integrated with the existing SAP-System from Hotelplan Suisse.
• Using a dedicated interface, the webshop is directly connected to the supplier, Buchzentrum Schweiz.

Owing to the technological interfaces, we can offer our customers a variety of travel related articles in our webshop. Not only our travel customer profit in ordering their individual article and get it delivered directly to their door. But also we as a travel operator profit - last but not least financially - from the cooperation with io-market and their efficient solution. Daniel Bühlmann | COO & CFO Hotelplan Suisse

Accarda AG

Accarda is a Full Service Payment provider with over 40 years of experience as a specialist in payment solutions and sustainable customer retention. Clients and end customers benefit as well as Accarda from our transparent e-Invoicing processes. The processes are significantly faster and error-free. The recipe for success: Flexible and simple solutions coupled with comprehensive and competent support. Accarda clients send their invoices simply and easily to its end customers via our EDI platform ‘gate2b’.

• Accarda invoices are either indirectly forwarded to a provider or directly to customers, depending on the customer’s preference.
• The invoice recipient receives the invoice as a structured file directly in its ERP system. This relieves the customer of laborious typing. Transpositions and careless mistakes are a thing of the past.
• Invoices are processed fully automatically by the system.
• Accarda was therefore able to significantly reduce paper use and now processes invoices in an environmentally friendly manner. Electronic invoices are also much more cost-effective than normal paper invoices.
• All accounting processes are transparent and clear. Each dispatch is traceably documented.
• Moreover, the use of our e-Archives means the complete invoicing history from receipt to original document is automatically archived without alteration in our system.
• All invoices are digitally signed by us. This guarantees their unaltered authenticity. The digital signature is still very important, in particular for tax audits. It remains the only reliable way to prove beyond doubt that something has not been altered.
• No more posting times: Invoices are delivered in real time. This means much shorter payment targets for invoice recipients.

We appreciate the uncomplicated and reliable interaction with io-market. A very efficient partner in handling problems and implementing strategies to this end and, particularly important for us: Their actions are always fair and transparent. Customer-friendly service is just as crucial as knowledge and cooperation. Mirko Klages | Head of Retail & Services

A. Käppeli’s Söhne AG

Käppeli’s Söhne is a long-standing traditional company with over 100 years of history and expertise in the building industry. The solutions from io-market enable Käppeli’s Söhne and their subsidiaries to process electronic invoices in the shortest time. Käppeli’s Söhne virtually started overnight to scan invoices in order for us to process them digitally.

This optimization saves employees from Käppeli annoying and error-prone typewriting of the documents. We managed to successfully migrate the suppliers to use electronic invoicing (using PDF2XML or an EDI interface) in a very short turnaround time of only a few months.

• More than 1.500 suppliers of Käppleli Söhne AG now provide digital invoices. The time savings are huge and counting as more and more suppliers are switching to e-invoices.
• Multiple main suppliers convey the data through an individually configured EDI interface.
• The seamless integration with existing ERP-solutions sped up the release process of each invoice.
• The company receives all structured data in the same format and in real-time.
• The digital data exchange yield more transparency: at a glace you can see how many transactions have been processed. And from whom.
• The increased transparency relieves the employees and leaves them more time to dedicate to more important tasks within the company.
• All data is digitally signed by us. This is the only secure way to prove  (e.g. for tax audits) no data has been changed.
• Due to the nature of the building business, Käppleli Söhne receives many paper-based invoices from small enterprises. We offer an intelligent and efficient solution to digitalize even these paper-based invoices. The high usage of e-invoices at Käppleli Söhne proves that this process works across many different industries.